REFUND POLICY

If you cancel your paid session, you will not receive a refund of partial or full payment made to this website, PI-Speaker.com or Chatergy or any of its affiliates.  
Our Chatergists/Contractors must free up their time for you and your session. In the event that you need to cancel, we require you to cancel at least 24 hours before your scheduled session is to begins. 
If you cancel at least 24 hours before your scheduled session is to begin, you can reschedule your session for a different date that is agreed upon between you and your Chatergist/Contractor. 
You have up to 72 hours from the time you cancel to reschedule your session for the same time slot on a different day. Your session must be scheduled for a date, with the same time slot, within 30 days from the date you reschedule.

For example: If you paid $60 for a scheduled session with Patty Brown for June 2nd, 2022 for a start time of  6PM aka 1400 (military time), you must cancel no later than 6PM aka 1400 (military time), June 1st, 2022, the day/evening before IN ORDER TO USE THE $60 TOWARDS A FUTURE SESSION. 
The future session must be scheduled for the same time slot, 6PM aka 1400 (military time) and WITHIN 72 HOURS (3 days) from the time you canceled the session you are replacing. If you cancel on June 1st, 2022 at 5PM aka 1300 (military time) you will need to reschedule your session for a date no later than July 1st, 2022 at 5PM aka 1300 (military time). The session must be scheduled for a future date within 30 days from the time you reschedule.

​If you have any questions, please forward them to our administrator by email: cheryl@pi-speaker.com. Delaying this inquiry will NOT extend your time to reschedule. Please allow 72 hours for a response. 
 

 

 

I am required to cancel my session at least 24 hours before this paid session is scheduled to start, in order to reschedule a duplicate session at a future date.

I understand that if I cancel my session, at least 24 hours before the said session is scheduled to start, I can reschedule a session for the same value, time, and with the same Chatergist/Contractor that my session was paid for, for the session I canceled on this transaction, for a future date that is agreed upon by both Chatergist/Contractor, and me, member of this Site.

Providing that you follow the refund guidelines, you will be refunded in the same manner that you paid. For example: If you paid with a Mastercard ending in 7533, your refund will go back to the same credit card. Or, if you paid via Paypal or Venmo, your refund will be returned to Paypal if you paid with Paypal, or Venmo if you paid with Venmo. They will be refunded to the same account name they were paid to Chatergy. 

I agree to all of the above in addition to the Terms & Conditions of this website, pi-speaker.com, Chatergy, Chatergy.com. cheryldring.com.

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