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REFUND POLICY

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Our refund policy is simple. But, let's be sure you understand our language. 

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All cancellations must be requested through your Chatergy account on the cancellation page. Be sure to retain a copy of your confirmation; however, we don't foresee any discrepancies on our side.

 

Chatergy is known for its own language. We modify stereotypical language and terms to fit a definition that is otherwise ugly and offensive so your experience is a positive one. We want to be sure you have a clear understanding, as we try to keep it short and sweet so that you can get on with your day. 

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Service = A fee-based or free session, video, program, class, or chat that you can schedule on the Chatergy platform, including:

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Private Sessions

Group Sessions 

Classes, Videos

Texting Sessions

Other Virtual Sessions

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Host= Chatergist/life coach, fee-based or free on the Chatergy platform including:

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Private Sessions

Group Sessions 

Classes, Videos

Texting Sessions

Other Virtual Sessions

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Membership is free at this time and can be changed and/or canceled by an admin at anytime, without notice. Your membership can be canceled for the following reasons. Membership fees paid are non-refundable unless approved by the admin team. 

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Violation of Terms/Policy

Fraudulent Activity

Inactivity or Disengagement

Unsolicited advertising not approved by the admin team

Offensive verbal or non-verbal language

Client Request

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​Cancelled Session - refund or credit is at the discretion of your host for the following services including, but not limited to:​

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Private Sessions

Group Sessions 

Classes, Videos

Texting Sessions

Other Virtual Sessions

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Live-Session Seminar

 

FOR A FULL REFUND MINUS A NON-REFUNDABLE DEPOSIT, AS STATED ON THE CONTRACT, THE FOLLOWING SERVICE(S) MUST BE CANCELLED in the following manner: 

 

LOCAL LIVE-SESSION SEMINAR - No later than 1 week prior to the scheduled service date.

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FOR A PARTIAL REFUND (minus travel expenses and a non-refundable deposit) AS STATED ON THE CONTRACT, THE FOLLOWING SERVICE(S) MUST BE CANCELED in the following manner:

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OUT OF TOWN REQUIRING TRAVEL - No later than 3 (three) weeks prior to the scheduled service date. 

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I fully understand the refund policy and agree to all of the above terms in addition to the Terms & Conditions of this website, pi-speaker.com, Chatergy, Chatergy.com. cheryldring.com. I understand the strict refund policy and agree not to hold a host personally or professionally responsible for disputes, non-refundable fees, or cancellations that are not recieved. I understand that I must cancel my session through the Chatergy.com website and retain my confirmation of my cancelation.

 

 I agree that I will not make an attempt or successfully contact a host outside of the Chatergy platform. If it is discovered that there has been communication between myself and a host from the Chatergy platform I will be banned from the Chatergy site indefinitely, and the host will be banned from the Chatergy site indefinitely. I agree that I will lose any credit or monetary payments made to the site for service(s) that are unused from the time I banned from the site. 

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