REFUND POLICY

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Our refund policy is simple. But, let's be sure you understand our language. 

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All cancelations must be made through your Chatergy account on the cancelation page. Be sure to retain a copy of your confirmation, however, we don't foresee any discrepancies on our side.

 

Chatergy is known for its own language. We change words and terms to fit a definition that is stereotyped, ugly, and offensive. We want to be sure you have a clear understanding as we try to keep it short and sweet so you can get on with your day. 

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Service=A fee based or free session, video, program, class, or chat that you schedule on the Chatergy platform with or without a host including, but not limited to:

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Private Sessions

Group Sessions 

Classes, Videos

Texting Sessions

Other Virtual Sessions

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Host= the person(s) who provides information that is fee-based or free on the Chatergy platform with or without a live person including, but not limited to:

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Private Sessions

Group Sessions 

Classes, Videos

Texting Sessions

Other Virtual Sessions

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Membership Fees - Non-Refundable

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Canceled Session - refund or credit is at the discretion of your host for the following services including, but not limited to:​

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Private Sessions

Group Sessions 

Classes, Videos

Texting Sessions

Other Virtual Sessions

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Live-Session Seminar

 

FOR A FULL REFUND MINUS A NON-REFUNDABLE DEPOSIT, AS STATED ON THE CONTRACT, THE FOLLOWING SERVICE(S) MUST BE CANCELED in the following manner: 

 

LOCAL LIVE-SESSION SEMINAR - No later than 1 week prior to the scheduled service date.

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FOR A PARTIAL REFUND (minus travel expenses and a non-refundable deposit) AS STATED ON THE CONTRACT, THE FOLLOWING SERVICE(S) MUST BE CANCELED in the following manner:

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OUT OF TOWN REQUIRING TRAVEL - No later than 3 (three) weeks prior to the scheduled service date. 

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I fully understand the refund policy and agree to all of the above terms in addition to the Terms & Conditions of this website, pi-speaker.com, Chatergy, Chatergy.com. cheryldring.com. I understand the strict refund policy and agree not to hold a host personally or professionally responsible for disputes, non-refundable fees, or cancellations that are not recieved. I understand that I must cancel my session through the Chatergy.com website and retain my confirmation of my cancelation.

 

 I agree that I will not make an attempt or successfully contact a host outside of the Chatergy platform. If it is discovered that there has been communication between myself and a host from the Chatergy platform I will be banned from the Chatergy site indefinitely, and the host will be banned from the Chatergy site indefinitely. I agree that I will lose any credit or monetary payments made to the site for service(s) that are unused from the time I banned from the site. 

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